Why ISVTEC
Founded in 2003. Senior engineers backed by AI. No lock-in. No black box.
Founded in 2003. First a web hosting company, then pivoted to managed infrastructure in 2009: clients did not need more hardware, they needed senior engineers who care.
Cyril Bouthors, founder and director, taught himself programming in the 1990s, before Google and Stack Overflow. At 18 he was managing production systems hosting 500,000 users. An official Debian developer, he maintained the DRBD high-availability packages for roughly 10 years.
Since 2009, ISVTEC has run infrastructure for e-commerce, media, SaaS, public institutions, and financial services. Clients routinely stay for 10 to 15 years.
Over the last twelve months, the platforms we run served 5 billion web requests and 250 billion database queries: 8,000 SQL queries per second on average. At peak hour: 30 million SQL queries an hour; our busiest day passed one billion SQL queries and 22.5 million web requests.
Over the same period, an incident caught by our monitoring lasted 6 minutes median, and 82% were over within an hour. 60% cleared with no human intervention, thanks to our automation: automatic restart of failed services and virtual machines, traffic rerouted away from failing servers, attack filtering. From alert to first event, automatic recovery or an engineer’s action: 6 minutes median. In business hours, an engineer acts on an alert in 20 minutes median.
What sets us apart
- Senior engineers backed by AI. No juniors: every intervention is led by a senior engineer. AI triages and acknowledges alerts around the clock and speeds up diagnosis, monitoring and documentation; an engineer decides and acts.
- Recovery guaranteed. Back online within 1 hour, 24/7, or service credits on your bill, with our Disaster Recovery Platform.
- No vendor lock-in. You keep your own hosting account and full access to it; you can leave or change provider at any time without going through us.
- No black box. Every action is logged, communicated, documented, and our operations follow written runbooks.
- No long-term contracts. Monthly. We earn the renewal.
- 24/7 availability. Phone, ticket, and video call.
A few clients
AutoHebdo, Bayard Presse, Accor Hotels, Quick, EDF/Enedis, Securitas Direct, Sketchfab.