Solutions
Managed Hosting
We run your web platform: 24/7 monitoring, backup, hardening, on-call, and a contractual recovery guarantee.
Your platform slows down or goes down under load. Tech debt makes every release risky. You have no senior infrastructure lead, and the next traffic spike is coming.
We monitor, back up, secure, and optimize your platform. Reachable by phone, ticket, or video call, any hour. Start within 5 business days, first results within 48 hours of onboarding.
Included in Every Tier
- 24/7 monitoring: over 100 checks every 30 seconds, alert after 3 minutes of persistence
- Full transparency: you receive the alert in the same second as our engineers, who post live what they are doing
- Backups on two independent nodes in two countries, 30-day retention (see Backup)
- Security updates and hardening: firewall, TLS, SSH, WAF
- Administration console: SSH and FTP accounts, MySQL databases, mail, Apache virtual hosts, graphs, backup, monitoring
- Ticketing interface on desktop and mobile, every intervention announced in advance
- Architecture diagram maintained at every change
- Deep post-mortem after every crash, down to the root cause
- A full-stack team to fix at any level: database, hosting, code, architecture
Three Tiers, Defined by the Service Commitment, Never by Traffic
Standard, 350 EUR/month per server, excl. VAT. For servers whose temporary unavailability does not interrupt the business: staging, internal tools, archival. Ticket support, 4-hour response guarantee (GTI) during business hours. No overnight on-call.
Critical, 950 EUR/month per server, excl. VAT. For platforms whose downtime has an immediate cost: e-commerce, media, SaaS, business applications. 24/7 on-call staffed by our own engineers, 15-minute GTI, single senior point of contact, monthly project review with written minutes, continuous optimization of the application, database and system layers, proactive intervention on traffic peaks.
Platform, from 4,000 EUR/month excl. VAT, quoted. For multi-server platforms, and whenever an agency or a third-party team works on the code. Written scope, dedicated lead engineer, coordination with your teams and your other suppliers.
Recovery Guarantee (GTR)
Recovery guaranteed in 1 hour, 24/7, contractual, on the Critical and Platform tiers with the Disaster Recovery Platform. Without it, recovery means restoring from backup, which takes hours: we do not guarantee a deadline we cannot hold. Service credits: 10% of the monthly fee per hour started beyond the GTR, capped at 100%.
Hosting
Hosting is subscribed to and paid for directly by you, with the provider of your choice (AWS, GCP, OVHcloud, Scaleway, Hetzner, Ionos). You keep full access to the account and can change provider at any time. We bill for the service, never for hardware.
Not Included
Application code, frontend, business data, onboarding of a new server, OS major version upgrades (fixed packages from 500 EUR excl. VAT). Billed separately on quote.
Engagement
No long-term commitment, monthly like a subscription. Fixed fee, clear scope. Most clients stay for over 10 years.