Our Experts are available by ticket and on the phone to restore your data.

I can restore a file, a folder, a SQL table, a full database, a web site, the full backup or any specific need.
Our Experts help you to identify the exact time of the data loss or corruption and the damage perimeter in order to proceed to the most appropriate operations.

The contract guarantees a maximum response time of 15 minutes and our Team does the best to respond immediately. The time needed to restore your data depends on the complexity of the job to be done and can go from 15 minutes for a simple task to several hours for a complex situation where the data loss perimeter needs to be identified and special care has to be taken not to damage the existing data.

The time spent is charged under our Remote System Administration Consulting pricing, examples:

• 30 minutes during office hours and without emergency: $45
• 45 minutes on a Saturday night, in emergency: $202.50

Contact us for more information on our pricing.

We are available 24x7x365!

• Linux operating system
• SSH 'root' access by key
• One open port on the firewall
• Install our rsync-based backup package

• During the 1^st month, all backups are kept
• From the 2^nd to the 3^rd months: 1 backup is kept per week
• From the 4^th to 12^th months: 1 backup is kept per month

Do you have specific archive needs? Contact us

None. Our system is designed to work with High Performance Web Platforms and it optimized not to create any downtime nor service issues.

It is the amount of time during which your Backups are kept in our Platform, example: a backup made on January 1^st can be restored until June 30^th if the Storage Duration is of 6 months.

A longer Storage Duration of your Backup will reduce your risk of losing data if you discover a long time after that your data has been deleted by a silent hacking, a backdoor or a silent corruption.

It is the time between each backup. The less interval, the less risk of losing data you take because the last backup will be more recent in case of restoration.

A Web User Interface is under development and will be available soon.