Our services packages cover scheduled file and database backups, real-time monitoring of your webplatform, access to our 24/7 Help-Desk and security update of your technological base.
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Managed Hosting
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Filesystem and database backup |
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Support Phone Access with a ticket number & Ticketing platform |
Business hours (GMT+2) |
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Monthly professional support time |
15 min.
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Services monitoring |
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GRT h+4 business hours |
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Professional Insurance up to $165,000 (€150,000) |
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Server configuration and installation documentation |
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Web-based Administration Console |
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24/7/365 Support & Guaranteed Restoration Time h+1 | |||
Replication on our Disaster Recovery Platform | |||
Commitment |
12 months
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We offer a decreasing price depending on server / instances quantities. :
Server / instance quantity | Rebate |
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From 3th to 10th server | -20% |
From 10th server and more | -40% |
Need more information, a quote or a discussion with us for specific needs? Give us a call +33-184-16-16-17 or send us a quick message.
From day one, we deploy our standard operating platform for you, including all tools needed to the daily operations of your applications:
We are offering transparent transfer of all the services on your current webserver to a new one. The migrated services can for instance be your website and its associated database or your mail server.
Need more information, a quote or a discussion with us for specific needs? Give us a call +33-184-16-16-17 or send us a quick message.
Proactive standby and support are provided by our operating team 24/7/365 [*] in case of monitoring alert regarding your website, applications, server or hosting.
Automated tools will monitor your server 24/7 to ensure the proper operations of the following:
Overall, more than a hundred different points can be checked every 30 seconds.
[*] depending on your subscription's SLA
A tailored backup policy will be setup so that after any type of incident, your system, data or database can be restored.
All your server's files and database are saved between one and 4 times a day[*].
Backup is hosted on our secure services infrastructure, distributed and synchronized between 2 different datacenter (France). Our services infrastructure also hosts our Disaster Recovery Platform [*] enabling businesss continuity in the event of major incident at your hosting facility.
The standard backup policy is 30 sliding days, we can quickly restore your data up to 30 days before the incident.
Backup restore options:On-demand, we also provide comparative research and restore according to specific dates to identify changes (configuration or files) impacting your server.
[*] depending on your subscription's SLA
Your server, or infrastructure, is replicated in real-time on our Disaster Recovery Platform, ensuring the continuity of your operations even in the event of a major outage of your main hosting facility (network or power outage, damaged hardware etc.).
This real-time replication allow us to restart your services directly on our infrastructure. This approach is for us the right balance between costs, complexity and availability.
In production since 2004 for numerous organizations we are working with, this solution has proven itself reliable and scalable.
Our team is at your disposal, on demand, for system administration tasks such as:
Europe : SEPA Direct Debit
Rest of the world: Paypal
Contractual commitment : 12 months